12 Feb 2025 12:50 PM
I need a copy of my iPad 6th generation purchase for a sky protect claim
12 Feb 2025 12:52 PM
Posted by a Superuser, not a Sky employee. Find out moreThis might help:
https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests
This was posted by a Sky employee previously :
"The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in the bills."
So look for your credit agreement in your message centre:
https://www.sky.com/mymessages
12 Feb 2025 12:53 PM
Posted by a Superuser, not a Sky employee. Find out moreThe proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in the bills etc.
https://www.sky.com/help/articles/sky=mobile-proof-of-purchase-insurance-claim-requests
If it's a loss or theft it may also be a good idea to register on the Immobilise website https://www.immobilise.com
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