This discussion topic has been answered Discussion topic: I'm going to be charged twice in July on different dates

This message was authored by: MJM91 · ‎27 Jun 2025

Hi can anyone help me please only got my new bill phone this Thursday I have it setup and the sim activated.

I Was going through my upcoming bills I have just seen in July for my first bill I will be charged on 3 July & 26 July for the same amount money which is €37.50. I don't understand why I been charged twice in the one month

I also paid a once of fee upfront for the phone for 108 euro

.

This message was authored by: Daniel0210 · ‎28 Jun 2025

@MJM91

It's quite normal. See this link (2nd drop down) marked 'Your first bills'

https://www.sky.com/help/articles/sky-mobile-bills-and-payments-understanding-my-bills

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

View this Answer within the discussion

This message was authored by: Daniel0210 · ‎28 Jun 2025

@MJM91

It's quite normal. See this link (2nd drop down) marked 'Your first bills'

https://www.sky.com/help/articles/sky-mobile-bills-and-payments-understanding-my-bills

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

This discussion topic has been answered Discussion topic: I'm going to be charged twice in July on different dates

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