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Discussion topic: I’m being charged for a data package
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This message was authored by: Nade2
Message posted on 26 May 2026 09:50 PM
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I’m being charged for a data package
I'm being charged for a data package on a phone device I no longer use
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 26 May 2026 09:51 PM
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Re: I’m being charged for a data package
@Nade2 Did you cancel the sim that device used?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Nade2
Message posted on 26 May 2026 09:55 PM
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Re: I’m being charged for a data package
Yes but looking back I've been paying for it for months
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 26 May 2026 09:59 PM
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Re: I’m being charged for a data package
You will have to call them again about this tomorrow, if you know when you did it last time mention this to them.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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