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Discussion topic: I have orderd a new i phone and getting no tacking updates

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This message was authored by Lewis11 This message was authored by: Lewis11

I have orderd a new i phone and getting no tacking updates

I orderd a i phone 15 pro, Every time i try to track it i either get a error message or nothing at all from dpd. Any info would help.
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I have orderd a new i phone and getting no tacking updates

Posted by a Superuser, not a Sky employee. Find out more

@Lewis11 

You haven't said when you ordered it. After the two credit checks are complete (may take longer at a weekend and Bank Holiday) the most up to date information on your particular order should become available at
https://www.sky.com/help/articles/track-sky-order

We have no insider knowledge regarding stock levels or delivery timescales. When your order is ready you should get an email from Sky, and then another from DPD which will have details of your 1 hour delivery time slot.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: I have orderd a new i phone and getting no tacking updates

Posted by a Superuser, not a Sky employee. Find out more

@Lewis11

When did you order it ?

What error do you see when you try to track it ?

You will only hear from DPD when they are ready to deliver it to you, firstly they might say they have it and then they will give you a one hour delivery slot.

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