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Discussion topic: I have activated my SIM card

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This message was authored by _kylefrench1234 This message was authored by: _kylefrench1234

I have activated my SIM card

My SIM card is activated after receiving emails however have 0 signal/seevice and can only use my phone when connected to a wifi was on the phone to people from sky and said it would take until Monday it's now Tuesday and has been like this over a week now. It says 'no sim' on my service bar area when i scroll down on my phone and cannot even phone or call sky to talk about said issue.

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This message was authored by caesarome This message was authored by: caesarome

Re: I have activated my SIM card

Posted by a Superuser, not a Sky employee. Find out more

Does your sim show as activated on your account, if so you will have to contact Sky support again about this if no network issues are showing here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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_kylefrench1234
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This message was authored by _kylefrench1234 This message was authored by: _kylefrench1234

Re: I have activated my SIM card

Would this have to be done via someone else's phone? As cannot call out on my own device.

This message was authored by caesarome This message was authored by: caesarome

Re: I have activated my SIM card

Posted by a Superuser, not a Sky employee. Find out more

If you can't call then you will have to use either another phone or contact Sky via social media as there are links to their sites at the bottom of this page.

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