I cloud private relay

[Dee1959]

Hi. Can anybody help. I've got an Apple I phone and I-cloud relay have told me that my sky isn't compatible until private relay is turned on. Can you advise how to do this!

[SKY1992bf]

@Dee1959  Follow these steps 

Set up iCloud Private Relay on your iPhone or iPad

1. On your iPhone or iPad, go to Settings > [your name] > iCloud.

2. Tap Private Relay, then turn on Private Relay.

3. To change your location settings, tap IP Address Location.

[caesarome]

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@Dee1959 wrote:

Hi. Can anybody help. I've got an Apple I phone and I-cloud relay have told me that my sky isn't compatible until private relay is turned on.

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That doesn't sound right as you do not have to have private relay turned on for any Sky related device to work, I don't and my devices work perfectly.

[Dee1959]

Hi, thanks but I cloud on my phone are saying it's a sky issue! Relay is turned off on sky?

[caesarome]

@Dee1959 

What is your issue as you haven't said so are you having issues with the MySky app and if you are what is happening ?

[Dee1959]

I got a notification from Apple I cloud that private relay couldn't be activated as it wasn't switched on with my sky equipment.  I didn't know how to activate it.....

[SKY1992bf]

@Dee1959 Which sky equipment do you have and want are you trying to achieve by connecting your phone to it