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Discussion topic: I cannot activate sim card

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This message was authored by: Mishmash4

Message posted on ‎28 Oct 2025 08:04 AM

I cannot activate sim card

I have tried and tried to activate sim but it keeps saying it's activated, but it doesn't work

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This message was authored by: caesarome

Message posted on ‎28 Oct 2025 08:12 AM

Re: I cannot activate sim card

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@Mishmash4 

Does your account now show that is has activated or that it is still activating .

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This message was authored by: Mehrdad1975

Message posted on ‎31 Oct 2025 11:24 AM

Re: I cannot activate sim card

I havent been able to activate my sim card for several months

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Message posted on ‎31 Oct 2025 11:58 AM

Re: I cannot activate sim card

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mehrdad1975  SIM cards must be activated within 30 days so if you didn't then it will have expired and you will need to order a new one. 

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This message was authored by: caesarome

Message posted on ‎31 Oct 2025 12:15 PM

Re: I cannot activate sim card

Posted by a Superuser, not a Sky employee. Find out more

@Mehrdad1975 

You can order a new sim here:

 

https://www.sky.com/shop/mobile/plans

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