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Discussion topic: I can't link my sky id to my mobile account but I need to so I can activate my sim

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This message was authored by KatieHatton06 This message was authored by: KatieHatton06

I can't link my sky id to my mobile account but I need to so I can activate my sim

I can't link my sky id to my mobile account but I need to so I can activate my sim 


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This message was authored by Addie15 This message was authored by: Addie15 Answer

Re: I can't link my sky id to my mobile account but I need to so I can activate my sim

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @KatieHatton06.

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This message was authored by caesarome This message was authored by: caesarome

Re: I can't link my sky id to my mobile account but I need to so I can activate my sim

Posted by a Superuser, not a Sky employee. Find out more

@KatieHatton06 wrote:

I can't link my sky id to my mobile account


@KatieHatton06 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.

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This message was authored by Addie15 This message was authored by: Addie15 Answer

Re: I can't link my sky id to my mobile account but I need to so I can activate my sim

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @KatieHatton06.

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