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Discussion topic: I am unable to recieve or make calls and texts from my sky mobile number after my vacation abroad.

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Avatar for RithuG
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Message posted on ‎23 Sep 2024 10:24 AM

I am unable to recieve or make calls and texts from my sky mobile number after my vacation abroad.

Hi, I had been on a vacation to India for 3 weeks, during which I had not used my Sky mobile sim at all. After returning I'm unable to make or receive calls and texts from it.

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎23 Sep 2024 10:38 AM

Re: I am unable to recieve or make calls and texts from my sky mobile number after my vacation abroa

Posted by a Superuser, not a Sky employee. Find out more

Hi @RithuG  if this is an iPhone go to settings , mobile service, sim applications and change the setting there. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎23 Sep 2024 01:18 PM

Re: I am unable to recieve or make calls and texts from my sky mobile number after my vacation abroa

Posted by a Superuser, not a Sky employee. Find out more

And if you phone is an andriod then try this:

 

Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.

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