0

Discussion topic: I am paying £2 to use data roaming but can’t use my phone to make calls

Reply
This message was authored by Jou55 This message was authored by: Jou55

I am paying £2 to use data roaming but can’t use my phone to make calls

I am paying to use mobile data £2 and keep getting messages to say that I can't use my phone because my cap has been reached 

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: I am paying £2 to use data roaming but can’t use my phone to make calls

Posted by a Superuser, not a Sky employee. Find out more

If you have set a spend cap then it needs to be high enough to cover your stay, so if you are abroad for seven days then it would need to be at least £14.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: I am paying £2 to use data roaming but can’t use my phone to make calls

Posted by a Superuser, not a Sky employee. Find out more

@Jou55  You need to increase your monthly spend cap the daily charge goes towards the cap


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion