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Discussion topic: I am abroad have done the spend cap but stoll have no internet or calls

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scotkiwi4
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I am abroad have done the spend cap but stoll have no internet or calls

‎27 Apr 2024 08:06 AM

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63johnw
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Re: I am abroad have done the spend cap but stoll have no internet or calls

‎27 Apr 2024 08:40 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @scotkiwi4  what country are you in ? Have you tried connecting to other local networks ? Do you have roaming and mobile data turned on in your phone settings ? 

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scotkiwi4
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Re: I am abroad have done the spend cap but stoll have no internet or calls

‎07 May 2024 03:09 PM

yes i had all done but still not worked,now i am home my uk one is not working.worked perfect before i left.waiting on new sim so still no calls no text,no internet.not good enough

 

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PandJ2020
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Re: I am abroad have done the spend cap but stoll have no internet or calls

‎07 May 2024 03:11 PM

Posted by a Superuser, not a Sky employee. Find out more
@scotkiwi4 wrote:

yes i had all done but still not worked,now i am home my uk one is not working.worked perfect before i left.waiting on new sim so still no calls no text,no internet.not good enough

 

It's usually the SIM application setting on your phone that needs changing to 'home'.

I am just another Sky customer and my views are my own
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caesarome
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Re: I am abroad have done the spend cap but stoll have no internet or calls

‎07 May 2024 04:07 PM

Posted by a Superuser, not a Sky employee. Find out more

@scotkiwi4 

Apple:
Settings > Mobile Data > SIM Applications > Change to Home


Android:
Sky Menu App or SIM toolkit > Roaming > Change to Home

 

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