How to cancel a sim contact

[flo23]

I would like to cancle my mobile sim contract and the call line is no help at all, nor the app what am i meant to do i have already cancelled my direct debit 

[caesarome]

@flo23 

You will not be able to cancel the sim unless you restore your direct debit as is not the way to go about this.

You can also only cancel the sim if you have been paying for it for 12 months or more, if this is the case you will need to call Sky on 150 to do this.

[63johnw]

Hi @flo23  you need to call sky on 150 to cancel a sim. If you have had it less than 12 months then there will be early termination charges. You are liable for payments until it's cancelled so if you have cancelled the direct debit you could end up in default.