How to activate sky WiFi calling

[ChrissyB3]

I have a Xiaomi redmi note 14 5g phone and I cannot find WiFi calling it says the phone is compatible for this. I go into settings and the select the sky SIM scroll to the bottom but all that is there is turn on VOLTE? Help. Thanks

[63johnw]

Hi @ChrissyB3  you have to purchase your phone direct from sky to guarantee WiFi calling works. If it's not showing in your phone settings then you can't use it. 

[ChrissyB3]

Thanks for the reply I had WiFi calling with my old phone which was a Huawei and that wasn't purchased from sky? 

[63johnw]

You were lucky then @ChrissyB3  some do work which is why I said it's not guaranteed unless you buy direct from sky.