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Discussion topic: How l9ng for refund
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This message was authored by: Marcgardner96
Message posted on 27 May 2026 01:16 PM
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How l9ng for refund
Sent contact phone back how l9ng till acvount refunded
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 27 May 2026 01:20 PM
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Re: How l9ng for refund
If you mean a phone sent back as part of a 'swap' then it's apparently taking a number of weeks for it to be processed, checked for damage, and its value confirmed.
▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 27 May 2026 01:20 PM
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Re: How l9ng for refund
It can take anywhere between 2-4 weeks for your returned phone to be inspected and any refund credit applied to your account.
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