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Discussion topic: How do i get an email order confirmation resent

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This message was authored by: Debz8

How do i get an email order confirmation resent

I have deleted my emails and I need my mobile device order confirmation resent 

How can I do this? I need proof of purchase 

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This message was authored by: caesarome

Re: How do i get an email order confirmation resent

Posted by a Superuser, not a Sky employee. Find out more

@Debz8 wrote:

I need proof of purchase 


@Debz8 

Is this to claim for a Samsung free gift ?

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This message was authored by: Debz8

Re: How do i get an email order confirmation resent

Hey, yeah it is

This message was authored by: caesarome

Re: How do i get an email order confirmation resent

Posted by a Superuser, not a Sky employee. Find out more

@Debz8 

To get your claim in you should be able to use the credit agreement number without the letters as the invoice number when asked for this. You might also be able to use your Sky account number.


Your credit agreement can be found in your message centre:

 

https://messages.sky.com/message-centre


Samsung will send this within 45 days of the claim being validated.

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This message was authored by: Debz8

Re: How do i get an email order confirmation resent

Awesome thank you, I did enter the agreement number as the invoice number and that was fine, but they want me to upload proof of purchase along with sky logo 

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