Discussion topic: How do i get an email order confirmation resent
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Message posted on 23 Jul 2025 09:55 PM
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How do i get an email order confirmation resent
I have deleted my emails and I need my mobile device order confirmation resent
How can I do this? I need proof of purchase
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Message posted on 23 Jul 2025 10:02 PM
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Re: How do i get an email order confirmation resent
@Debz8 wrote:
I need proof of purchase
Is this to claim for a Samsung free gift ?
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Message posted on 23 Jul 2025 10:04 PM
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Re: How do i get an email order confirmation resent
Hey, yeah it is
Message posted on 23 Jul 2025 10:07 PM
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Re: How do i get an email order confirmation resent
To get your claim in you should be able to use the credit agreement number without the letters as the invoice number when asked for this. You might also be able to use your Sky account number.
Your credit agreement can be found in your message centre:
https://messages.sky.com/message-centre
Samsung will send this within 45 days of the claim being validated.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 23 Jul 2025 10:09 PM
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Re: How do i get an email order confirmation resent
Awesome thank you, I did enter the agreement number as the invoice number and that was fine, but they want me to upload proof of purchase along with sky logo
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