How do I cancel my 2nd SIM?

[Hels123]

Hi

I have two active SIMs on my account (the second was for an elderly relative). I no longer require the second SIM, the number will not be used by anyone else. How do I cancel this SIM? I spoke to a staff member online three weeks ago, but I'm not sure what else I need to do.

Thanks!

[GD1]

@Hels123  You need to call Sky to cancel it.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.