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Discussion topic: How can i stop unwanted premium texts from 78484 numbers ...

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WHU73
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How can i stop unwanted premium texts from 78484 numbers ...

‎16 Apr 2024 01:28 PM

I blocked and reported this number as spam on the 27th March and although I haven't physically seen these texts since I have been charged for 10.... can someone help

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63johnw
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Re: How can i stop unwanted premium texts from 78484 numbers ...

‎16 Apr 2024 01:32 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @WHU73  have you tried replying with STOP and look at this link for help stopping them and possibly getting refunded. 

https://psauthority.org.uk/





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If their answer solved your issue mark it as the correct answer.

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63johnw
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Superuser
This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: How can i stop unwanted premium texts from 78484 numbers ...

‎16 Apr 2024 01:32 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @WHU73  have you tried replying with STOP and look at this link for help stopping them and possibly getting refunded. 

https://psauthority.org.uk/





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
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Daniel0210
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Re: How can i stop unwanted premium texts from 78484 numbers ...

‎16 Apr 2024 01:33 PM

Posted by a Superuser, not a Sky employee. Find out more

@WHU73 

First thing to try is texting the word STOP to the relevant number. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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PamBalf
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Re: How can i stop unwanted premium texts from 78484 numbers ...

‎24 Sep 2024 01:43 PM

I'm unable to stop receiving texts from 78484 I have tried sending STOP but message won't send. I am being charged £1.50 per text which is almost daily and I can't afford that. Have tried blocking the number but even though I can no longer see the texts I am still being charged. Please help. 

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63johnw
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Re: How can i stop unwanted premium texts from 78484 numbers ...

‎24 Sep 2024 01:48 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @PamBalf  as above, use this link for help and getting the charges stopped. In the meantime set your monthly spend cap to zero. 

https://psauthority.org.uk/





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
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