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Discussion topic: How can I cancel my order

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This message was authored by: Hanishkalra

How can I cancel my order

Today I booked my iPhone 16 pro max I want to cancel my order but the number which I got to cancel is not working.please help how should I cancel my order.
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This message was authored by: caesarome

Re: How can I cancel my order

Posted by a Superuser, not a Sky employee. Find out more

@Hanishkalra 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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This message was authored by: Daniel0210

Re: How can I cancel my order

Posted by a Superuser, not a Sky employee. Find out more

@Hanishkalra 

It can only be cancelled by calling Sky. From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free).

Alternatively use this link:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a dedicated 03** UK number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Robbie28

Re: How can I cancel my order

How I cancel iPhone that I ordered 

This message was authored by: 63johnw

Re: How can I cancel my order

Posted by a Superuser, not a Sky employee. Find out more

Hi @Robbie28  read the post above yours. 

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