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Discussion topic: High bill

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Avatar for Pete207
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This message was authored by: Pete207

Message posted on ‎01 Feb 2026 04:21 PM

High bill

Good afternoon,

 

i just looked at my bank account and i noticed my phone bill was higher than usual. When I looked at my sky bill I noticed that I had my phone (iPhone 17 deep blue) listed and charged twice. This is an error. Please can I get this removed and refunded

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎01 Feb 2026 04:30 PM

Re: High bill

Posted by a Superuser, not a Sky employee. Find out more

@Pete207 
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

 

Check the dates the bill covers; is it longer than the normal month? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎01 Feb 2026 04:52 PM

Re: High bill

Posted by a Superuser, not a Sky employee. Find out more

Hi @Pete207  have you moved your billing date as that results in a larger bill too ?

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I AM NOT A SKY EMPLOYEE

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I Wont Respond To Direct Messages So Ask Any Questions Here
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