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Discussion topic: Devices list not updated??
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This message was authored by: michaelmacca82
Message posted on 01 Feb 2026 05:07 PM
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Devices list not updated??
I've got sky devices still on my list, that have been paid of years ago, contract and device, it's saying I have too many devices when trying to upgrade, how do you delete previous devices or get them removed??
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This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 01 Feb 2026 05:10 PM
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Re: Devices list not updated??
Hi @michaelmacca82 only devices that are returned to sky or part of a swap are removed. You can't remove them. If they are preventing you placing an order you will need to call sky on 150 and get them to place the order.
———————————————————————————————
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: michaelmacca82
Message posted on 01 Feb 2026 05:15 PM
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Re: Devices list not updated??
Bloody ridiculous that isn't it, why don't they just remove them from my account??
Thanks for your help anyway mate 🙏🏻
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