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Discussion topic: Devices list not updated??

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This message was authored by: michaelmacca82

Devices list not updated??

I've got sky devices still on my list, that have been paid of years ago, contract and device, it's saying I have too many devices when trying to upgrade, how do you delete previous devices or get them removed??
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This message was authored by: 63johnw

Re: Devices list not updated??

Posted by a Superuser, not a Sky employee. Find out more

Hi @michaelmacca82  only devices that are returned to sky or part of a swap are removed. You can't remove them. If they are preventing you placing an order you will need to call sky on 150 and get them to place the order. 

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This message was authored by: michaelmacca82

Re: Devices list not updated??

Bloody ridiculous that isn't it, why don't they just remove them from my account??

 

Thanks for your help anyway mate 🙏🏻

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