Hi I’m unable to sign my new contract? When I click the link it keep taking to to the mobile tab?

[Lindsey200178]

Hi I'm unable to sign my new mobile contract? It keeps taking me to the mobile tab? It won't allow to go to manage it just puts me back on to the mobiles? Can some 1 please help me.

thank you

[Lisa-P1987]

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Lindsey200178]

Thank you xXx

[Lindsey200178]

Hi how long does it take please sorry but I cancelled my old contract so I now have no data and can only use my old phone on Wi-Fi xXx

[Lindsey200178]

Hi @Lisa-P1987 

any luck with someone getting back to me please? Iv been on the phone and no 1 can help. I need data for work and the school has no way of contacting me so I'm desperate please. Thank you xXx

[Tom-W19]

Hi Lindsey200178

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[Lindsey200178]

Hi 

I did speak with someone but as I don't have a contract as my phone number no longer works as I cancelled my contract to join sky they said they couldn't help and he also said I would probably fail the checks which I found very insulting I mean who is he to say that like he knows my circumstances! 

[Lindsey200178]

@Tom-W19