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Discussion topic: Help please mobile billing

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This message was authored by: Catty84

Message posted on ‎04 Dec 2025 02:28 AM

Help please mobile billing

I recently took out 2 contracts however only one shows up on my account, I can't view the one for my son anywhere? 

 

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎04 Dec 2025 07:12 AM

Re: Help please mobile billing

Posted by a Superuser, not a Sky employee. Find out more

Hi @Catty84  this usually happens if a device has been allocated to an old/different account. If you call sky on 150 they should be able to help you locate it and give you your options. 

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