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Discussion topic: Help - number not working

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This message was authored by: Sam514

Help - number not working

Hi 

I was just talking to a sky mobile assistant about sorting my Primary and Secondary numbers. Deleted the secondary number and now can't call/text at all

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This message was authored by: caesarome

Re: Help - number not working

Posted by a Superuser, not a Sky employee. Find out more

@Sam514 

Assuming the one you deleted was not a Sky one have you set the other one as your primary one ?

 

On an iPhone: Open Settings and tap Mobile Service. Tap Mobile Data  and select your SIM. Go back to the previous screen, tap Default Voice Line, and select your SIM to prioritize it for calls.

 

On an Android Device: Open Settings and tap Network & Internet or Connections. Tap SIM Manager. Under the Preferred SIMs section, individually select your SIM as the default for Calls, Messages, and Mobile Data.

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