Discussion topic: Had an email saying sun is out of contract?

This message was authored by: wl3w04 · ‎02 Jul 2023

Had an email saying my sim is out of contract what does this mean? Bit worried it means my phone will stop working what does this mean please help.

This message was authored by: 63johnw · ‎02 Jul 2023

Hi @wl3w04 that means that you are out of the minimum term and your sim will continue on a rolling monthly basis until you recontract or you leave. It won't stop working.

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This message was authored by: caesarome · ‎02 Jul 2023

@wl3w04

Your 12 months minimum term is up so if you want you would be free to eiher cancel the sim/number of to transfer it elsewhere.

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This message was authored by: wl3w04 · ‎02 Jul 2023

@63johnw @caesarome

so monthly rolling contract won't change anything if I keep my current plan everything will be as normal? Also thank you for answering.

This message was authored by: 63johnw · ‎02 Jul 2023

Yes @wl3w04 thats correct, you may be subject to annual cost of living rises now that you are out of contract.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

Discussion topic: Had an email saying sun is out of contract?

Had an email saying sun is out of contract?

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