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Discussion topic: Had a phone sent back

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This message was authored by: JPNap

Message posted on ‎22 Jun 2024 09:17 AM

Had a phone sent back

Ordered a new phone , they tried delivering when we at work and the sent phone back !
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎22 Jun 2024 11:01 AM

Re: Had a phone sent back

Posted by a Superuser, not a Sky employee. Find out more

@JPNap 

You should have received an email from DPD giving you a one hour delivery window. You may now have to call Sky and see what they advise. It may depend on where the device is now (ie; still with DPD or on its way back to Sky). 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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