Sky Mobile
0

Discussion topic: Had a phone sent back

Reply
JPNap
What's this?
This message was authored by JPNap This message was authored by: JPNap

Had a phone sent back

‎22 Jun 2024 09:17 AM

Ordered a new phone , they tried delivering when we at work and the sent phone back !
Report post
Post 1 of 2
139 Views
Reply
0 Likes
Reply

All Replies

Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Had a phone sent back

‎22 Jun 2024 11:01 AM

Posted by a Superuser, not a Sky employee. Find out more

@JPNap 

You should have received an email from DPD giving you a one hour delivery window. You may now have to call Sky and see what they advise. It may depend on where the device is now (ie; still with DPD or on its way back to Sky). 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 2 of 2
124 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion