Getting charged abroad when my mobile data is switched off!

[Dc1270]

Why is sky continuously charging me £2 for sending a text message when I'm on WiFi and have mobile data turned off?

[PandJ2020]

Because roaming is more than data.

You are clearly connecting to cellular.  Put the phone in flight mode.

[Dc1270]

I was unable to send the text message while in flight mode

[63johnw]

Then that could be why you are incurring charges @Dc1270  sending a text message will trigger the charge as will making a call or using a small amount of data. 

[PandJ2020]

Then you are using cellular service that counts as roaming.  (SMS)

That will trigger the roaming passport.

Alternatively, use a data-based method such as WhatsApp if the recipient has same.

[Dc1270]

Thanks for your replies but this £2 charge is really pushing my buttons as sky don't need to be charging this as we are essentially using o2 network that doesn't charge for using data etc abroad and I can't wait for my contract to be finished with sky as i will all be leaving sky! 

[PandJ2020]

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@Dc1270 wrote:

Thanks for your replies but this £2 charge is really pushing my buttons as sky don't need to be charging this as we are essentially using o2 network that doesn't charge for using data etc abroad and I can't wait for my contract to be finished with sky as i will all be leaving sky! 

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Whilst Sky may be MVNO on o2 network that's go nothing to do with the charging regime.

Indeed, whilst roaming you won't be using o2's network...