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Message posted on ‎04 Jan 2025 12:09 PM

Getting No Service message

After returning from abroad I am getting a no service message.  I didn't use my data while on holiday.  I switched the data back on when I returned but am just getting the No Service message!  Help please!

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This message was authored by: caesarome Answer

Message posted on ‎04 Jan 2025 12:13 PM

Re: Getting No Service message

Posted by a Superuser, not a Sky employee. Find out more

@John+B13 

It might already be but make sure this setting it set to home:

 

Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Home..


Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome Answer

Message posted on ‎04 Jan 2025 12:13 PM

Re: Getting No Service message

Posted by a Superuser, not a Sky employee. Find out more

@John+B13 

It might already be but make sure this setting it set to home:

 

Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Home..


Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: John+B13

Message posted on ‎04 Jan 2025 01:16 PM

Re: Getting No Service message

Thanks, worked straight away!😄

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Message posted on ‎20 Jun 2025 11:06 AM

Re: Getting No Service message

@caesarome - i had this same issue, worked immediately. glad i didnt have to call anyone, thank you! 

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