Germany - no calls

[David600RR]

Hiya,

 
I'm currently in Germany, mobile data working fine but I can't make or receive any calls. Spend cap is switched off, roaming is on. WiFi calls not working either

I've followed all the guides. Network selection is not automatic but I'm only able to find Telekom.de

phone is iPhone SE 2022 

[63johnw]

Hi @David600RR  not sure what else you can try but for information Wi-Fi calling only works in the uk. WhatsApp calling etc should work as that uses data/Wi-Fi (provided the recipient has it too). 

[David600RR]

@63johnw 

Many thanks.

WhatsApp call is indeed working. Unfortunately I need to call a landline. Moreso if I have a breakdown and need to ring RAC.

Couldn't even ring the 0131 sky number either. Frustrating.

[David600RR]

Ok so I can receive calls from the UK but I can't make any calls.

Can anyone from Sky help me?

[63johnw]

Hi @David600RR  to try and get you some help I have escalated your post to sky, look out for a coloured speech bubble on here inviting you to a private chat. 

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to David600RR.