Galaxy Z flip touchscreen not working

[Ashbydebs]

Hi/.

My Flip 6 touchscreen suddenly stopped working yesterday and I can,t go through the steps to prepare it for repair because the screen is not working. Is there a fix to this? I've gone through all of the steps from restarting, to letting the battery drain (that took some doing)Any help wiull bde much appreciated. Thanks in advance.

[TattyG]

From experience when a flip screen stops working and you can't do anything to solve it with using the usual steps then it's knackered.

I take it you are still under the warranty? If so tell them you want a new replacement.

If your phone is still acting 'normally' even though you cannot use the screen, maybe it just needs a screen replacement.

I was just out of warranty so now it's going to cost me up to £700 for the data on my phone to be retrieved, as for some reason it was not backing up at the weekly intervals I had set 😡

 Good luck 😁