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Discussion topic: New phone delivery

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This message was authored by: Gayer-73

New phone delivery

I was told last week my new phone will be with me on the 2nd. Is that still the case.? 

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This message was authored by: Daniel0210

Re: New phone delivery

Posted by a Superuser, not a Sky employee. Find out more

@Gayer-73 
You aren’t contacting Sky by posting on here. We are mainly customers trying to help other customers.


After the credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. We have no insight into the timescales.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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