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Discussion topic: Fed up

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Avatar for Kim171
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This message was authored by: Kim171

Message posted on ‎03 Jul 2025 06:30 PM

Fed up

Cant find credit agreement, similar problem to the other uploaders. Links DONT WORK. Pop ups all over that just take you to the main page ! Nothing in messages , ive been with sky 5 years !!! So i know my account . Frustrating and have spent hours on the phone with technical help ! No joy !  Help ?????? 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎03 Jul 2025 07:23 PM

Re: Fed up

Posted by a Superuser, not a Sky employee. Find out more

@Kim171 

Would you like Sky's messaging team to contact you via a private message tomorrow about this as they might be able to help you to locate it.

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This message was authored by: 63johnw

Message posted on ‎03 Jul 2025 07:29 PM - last edited: ‎03 Jul 2025 07:30 PM

Re: Fed up

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kim171  open the my sky app, go to the mobile tab, tap on your bill and open it then scroll to your device and the agreement number is there. If using it to claim a gift then remove the letters and just use the numbers. 

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