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Discussion topic: Extra charge

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This message was authored by: Leeanna1

Extra charge

I have been charged twice for Sara Ann s mobile the £18 one is correct but there is an extra charge on there for another bill for £50 something poun

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This message was authored by: Daniel0210

Re: Extra charge

Posted by a Superuser, not a Sky employee. Find out more

@Leeanna1 

As fellow customers were can't see your bills or potentially what the charge is for. Click on the blue arrow next to any unexpected charge may provide more information. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: twilight+princess

Re: Extra charge

Posted by a Superuser, not a Sky employee. Find out more

Are you paying for a SIM & a device? These are billed separately if so.
Does the bill not state what the charge is for?

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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