Hello, a few years ago I took out a Sky sim, but did not use it much, so I cancelled it. However, when I go to My Sky, it is still showing current bills as I have a few pence in credit. I thought cancelling the sim would have stopped the bills being sent. How do I stop this?
Re: stopping sky mobile bills after cancelling sim
Posted by a Superuser, not a Sky employee. Find out more
@sugarbeetroot Are you saying you are in credit from cancelling the sim or that Sky are still billing you for it each month ?
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Re: stopping sky mobile bills after cancelling sim
Posted by a Superuser, not a Sky employee. Find out more
You will see bills if you are still in credit so we can arrange for this to be refunded to you if you want ?
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