Discussion topic: Extortionate charges

This message was authored by: Lisa1810 · ‎26 Mar 2024

My bill for this month has 3 phone calls on. One was a 15 second premium number which I have no idea about it. Two numbers have been blocked as they are suspected spam. However I have been charged for these blocked numbers, instead of my bill being £8, this month your have charged me £50,28. £10.20 for 2 blocked numbers and a premium call I have no idea about which lasted 15 seconds. Roaming data for £32.58 which shouldn't be on as I was in flight mode. Yet charged..

This message was authored by: caesarome · ‎26 Mar 2024

You will have to call Sky to dispute the charges, 150 being the free number to call them on.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: PandJ2020 · ‎26 Mar 2024

@Lisa1810 wrote:

Roaming data for £32.58 which shouldn't be on as I was in flight mode.

Your phone must have connected to the local network otherwise they would be totally unaware of it.

I am just another Sky customer and my views are my own

Discussion topic: Extortionate charges

Extortionate charges

All Replies

Re: Extortionate charges

Re: Extortionate charges

Was this discussion not helpful?

Search Sky Community

Start a new discussion