Esim not working

[Mark338]

Hi

I recently got a new phone with esim. I done what was instructed put in the code I was given but it has failed to work. Now I am stuck with 2 phones an no network coverage on any of them. Someone please help 

[63johnw]

Hi @Mark338  to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 

[Lisa-P1987]

Thanks for escalating this. We’ve sent Mark338  an invite to chat.