Discussion topic: Esim installed, no signal

This message was authored by: Elandb · ‎14 Aug 2024

Hello,

I've recently upgraded to iphone15, I requested a replacement esim (previously card) for the new device.
I've followed the steps to install the esim.

Unfortunately for me no signal.
I've followed all online guidance, the phone setting show the mobile provider to be sky, but there's no signal.
I can't make or receive calls, I can't access my work VPN because I need acess to text messages to verify.

An extremely frustrating 24hours and I'm no further along.

I'd be really grateful if someone could help.

This message was authored by: caesarome · ‎14 Aug 2024

You might have to contact Sky about this and perhaps go back to a physical sim.

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This message was authored by: caesarome · ‎14 Aug 2024

You might have to contact Sky about this and perhaps go back to a physical sim.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Elandb · ‎30 Aug 2024

I called Sky and managed to get aa physical sim sent out. Thanks all for your help.

Discussion topic: Esim installed, no signal

Esim installed, no signal

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