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Discussion topic: Error message when trying to convert to esim

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This message was authored by Nicole038 This message was authored by: Nicole038

Error message when trying to convert to esim

I’m getting a "sending failed" message when pressing “send activation code” to my number for an eSIM. I wanted to convert my sim to an eSIM but I keep getting that same error. What do I do now? 

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This message was authored by caesarome This message was authored by: caesarome

Re: Error message when trying to convert to esim

Posted by a Superuser, not a Sky employee. Find out more

You have two options, you can either use the physical sim or call Sky on 150 for help with this.

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