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Discussion topic: End the MacBook contract

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This message was authored by: Ziko

End the MacBook contract

What if I want to end the contract and give back my Macbook device.

Is it possible?

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This message was authored by: caesarome

Re: End the MacBook contract

Posted by a Superuser, not a Sky employee. Find out more

@Ziko 

If you have had the MacBook for less than 31 days then you under do this under the cooling off rules, but if you have had this for longer than a month then this wouldn't be possible as you signed an credit agreement which said that you agree to pay it off over a set number of months.

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This message was authored by: TimmyBGood

Re: End the MacBook contract

Posted by a Superuser, not a Sky employee. Find out more

@Ziko 

 

As @caesarome indicates, you've borrowed money to purchase the device and agreed to repay the loan over a period of time.  The hardware is not being hired-out or loaned to you: you're the owner and have a debt to Sky.

 

There's a mechanism for paying the remaining balance in one go:

 

https://www.sky.com/hub/mobile/device/x/payments 

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This message was authored by: Ziko

Re: End the MacBook contract

Why can't i send my device back and pay the rest of the balance they set off.

This message was authored by: TimmyBGood

Re: End the MacBook contract

Posted by a Superuser, not a Sky employee. Find out more

@Ziko 

 

The device is yours to do with as you see fit, but the loan must be repaid in full.   You might consider selling it privately and then using the income to pay some or all of the balance.

 

You cannot return it to Sky and pay a reduced  balance, if this is what you are suggesting: they don't have a mechanism for that.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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