Discussion topic: End of Contract - New data plan hasn't rolled over

This message was authored by: Jack209 · ‎09 Nov 2023

Good Morning,

Just seeing if anyone can help, my phone contract ended on Sunday 5th November, I had paid off my phone. last month I got an email from Sky telling me this and that I don't need to do anything it will automatically roll over to a new pay monthly for my data etc,

So I did nothing but since Monday I have had no mobile data and my phone says there is no Sim Card, what do I do?

Thanks

This message was authored by: caesarome · ‎09 Nov 2023

Have you tried taking the sim card and putting it back in again or even just rebooting your phone, if neither work try ordering yourself a replacement sim:

https://www.sky.com/help/articles/replacement-sim

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Discussion topic: End of Contract - New data plan hasn't rolled over

End of Contract - New data plan hasn't rolled over

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