Eircode not recognised wft is wrong with sky

[Jay145]

I'm trying to activate my new sim card. And it's won't accept the format of the eircode no matter what I do. (Removed) I don't know how to write my own eircode this is mental. If I ring I be talking to someone that I can't understand. 

Invalid postcode format, please use format eg.  keeps coming up 

The irish eircode 

Moderator note: Removed inappropriate language

[G114]

This is happening to me, do you manage to find a way to resolve this?