Egypt

[Adjender16]

My phone didn't work at all in Egypt outside of the hotel.

i tried to add the internet every day it said it did but I couldn't use my phone at all.

[Daniel0210]

@Adjender16 

Are you still in Egypt or back in the UK?

If you're still there try the troubleshooting in this link

https://www.sky.com/help/articles/sky-mobile-roaming-problems 

[63johnw]

Hi @Adjender16  did you check both monthly and roaming spend caps weren't reached ?  As Egypt is a rest of the world roaming country then it wouldn't take long to reach any spend cap in place. It costs thousands of pounds per gig of data there. 

[TimmyBGood]

@Adjender16 

You would have hit the default spending cap of £45 after around 20 megabytes of data were used: a typical smartphone could easily consume that amount on background tasks within a few minutes of roaming being active.  The cap is there to prevent users unwittingly running up truly enormous bills.