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Discussion topic: Early disconnection fee

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Debmeister
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This message was authored by Debmeister This message was authored by: Debmeister

Early disconnection fee

‎27 Jul 2024 08:23 PM

I want to cancel my mobile contract and request a pac code but it shows an early disconnection fee even though I'm out of contract 

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PandJ2020
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Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Early disconnection fee

‎27 Jul 2024 08:25 PM

Posted by a Superuser, not a Sky employee. Find out more

SIM contracts are 12 months - if this is the case then an early termination charge doesn't apply.

 

Call Sky on 150 to query it.

I am just another Sky customer and my views are my own
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caesarome
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Re: Early disconnection fee

‎27 Jul 2024 08:26 PM

Posted by a Superuser, not a Sky employee. Find out more

If you have been paying for the sim for 12 months or more then there should not be any termination fee so you might want to call Sky on 150 and ask them about this.

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