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Discussion topic: ESim Trouble

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Avatar for Ellie225
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This message was authored by: Ellie225

Message posted on ‎02 Aug 2026 12:59 PM

ESim Trouble

Ive accidentally removed my esim from my phone and now ive got no calls/texts and data. i cant order a new sim as it sends a security code to my phone and im unable to receive messages. Any help?

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎02 Aug 2026 01:05 PM

Re: ESim Trouble

Posted by a Superuser, not a Sky employee. Find out more

@Ellie225 

Try logging into your account or use the MySky app and go to the Mobile tab then the sim that you deleted, there should be an option to reinstall it. 

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