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Discussion topic: E sim not working

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Avatar for Amber22
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This message was authored by: Amber22

Message posted on ‎04 Jul 2026 05:12 PM

E sim not working

Purchased an e sim tried to activate it and it says there is a problem it can't be activated please constant your network provider for more details 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎04 Jul 2026 05:16 PM

Re: E sim not working

Posted by a Superuser, not a Sky employee. Find out more

@Amber22 

Is the phone you have compatible with an esim as not all are, the ongoing list is here:

 

https://www.sky.com/help/articles/esim-sky-mobile-compatible-devices

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