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This message was authored by: Kingaries88

E sim & new contract problem

I took out a new phone and eSIM contract five weeks ago received a Mobile within days but I still haven't managed to get my eSIM set up. my New contract phone and Sim doesn't show up on the my Sky app for some reason.i have called sky,spoken via live chat all said they will get back to me but haven't yet.any help would be greatly appreciated 


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This message was authored by: caesarome Answer

Re: E sim & new contract problem

Posted by a Superuser, not a Sky employee. Find out more

@Kingaries88 

Is your account linked as per this:

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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This message was authored by: caesarome Answer

Re: E sim & new contract problem

Posted by a Superuser, not a Sky employee. Find out more

@Kingaries88 

Is your account linked as per this:

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

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