This discussion topic has been answered Discussion topic: E sim & new contract problem
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Message posted on 08 Sep 2026 09:03 AM
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I took out a new phone and eSIM contract five weeks ago received a Mobile within days but I still haven't managed to get my eSIM set up. my New contract phone and Sim doesn't show up on the my Sky app for some reason.i have called sky,spoken via live chat all said they will get back to me but haven't yet.any help would be greatly appreciated
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Message posted on 08 Sep 2026 09:10 AM
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Is your account linked as per this:
https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 08 Sep 2026 09:10 AM
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Is your account linked as per this:
https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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