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Discussion topic: E in 5G

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This message was authored by: MotoMarkyMark

Message posted on ‎14 Oct 2026 09:32 AM

E in 5G

Frequently getting E when in 5G area with full set of bars. Happening regularly enough that it's starting to cheese me off.

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎14 Oct 2026 09:46 AM

Re: E in 5G

Posted by a Superuser, not a Sky employee. Find out more

Hi @MotoMarkyMark  do you ever get 5G ? Have you activated the 5G add on in your account ?

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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This message was authored by: PandJ2020

Message posted on ‎14 Oct 2026 10:04 AM

Re: E in 5G

Posted by a Superuser, not a Sky employee. Find out more

Also, check for mast issues here: Service status (Sky Mobile) | Sky Help | Sky.com | Sky Help | Sky.com

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: MotoMarkyMark

Message posted on ‎14 Oct 2026 01:28 PM

Re: E in 5G

Hi, thanks for your reply,

my account is 5G enabled and am noticing increased availability in my area (NE England). Latest frustration this morning, I'm on E and my wife on 5G. Same iPhone same network. 

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This message was authored by: MotoMarkyMark

Message posted on ‎14 Oct 2026 01:30 PM

Re: E in 5G

Hi, looks like a handy link to have.  I will give this a try

Thanks

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