E SIM set up support

[Mike1819]

Can anyone please advise how to set up my e SIM, I've tried doing it but when I entered in the Sky code I was sent it didn't do anything and then told me it had expired

[Brill+Gill]

Hi @Mike1819, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141