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Discussion topic: Dual sim

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This message was authored by: KevB881

Dual sim

I'm trying to add an eSIM from EE to my iPhone 15. I have an active physical card from sky, but it keeps coming up saying unable to activate eSIM. EE have assured it is not a problem from there end. How do I find out if my plan allows dual sim?

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This message was authored by: 63johnw

Re: Dual sim

Posted by a Superuser, not a Sky employee. Find out more

Hi @KevB881  there should be no restrictions from Skys end, all phones supplied by sky are unlocked and can be used with any network sim. Have you tried looking on Apple help pages for advice on installing esims. 

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This message was authored by: KevB881

Re: Dual sim

Hi, 

I have tried looking on all sky forums, apple forums and even EE(network I'm trying to add) have followed all advice I can see and still not successful 

This message was authored by: caesarome

Re: Dual sim

Posted by a Superuser, not a Sky employee. Find out more

@KevB881 wrote:

How do I find out if my plan allows dual sim?


It isn't your plan you need to be looking at as it is your phone so what phone do you have ?

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This message was authored by: KevB881

Re: Dual sim

iPhone 15 pro max

This message was authored by: caesarome

Re: Dual sim

Posted by a Superuser, not a Sky employee. Find out more

Google AI says this:

 

Your phone does support dual sims through a physical nano sim and an eSIM or two esims.

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