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Discussion topic: Double payment

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This message was authored by: Damanpreet

Double payment

  • Hy i got charged double in on monthe that is really disappointing 
  • Was supposed to deduct on 21 of every month but got deducted on 2 april and 21 april as well 
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This message was authored by: Damanpreet

Re: Double payment

I got charged double that is very disappointing 

was supposed to deduct on every 21 of month but was deducted on 2 april as well and 21 as well

i want refund as soon as possible pls

This message was authored by: 63johnw

Re: Double payment

Posted by a Superuser, not a Sky employee. Find out more

Hi @Damanpreet  are you new to sky mobile as this does happen with your first/second bills. 

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This message was authored by: caesarome

Re: Double payment

Posted by a Superuser, not a Sky employee. Find out more

@Damanpreet 

As stated above if you are new to Sky mobile then the first two bills are taken two weeks apart as you can read about here:

 

https://www.sky.com/help/articles/understanding-my-bills


So have you checked your future bills to see what they show:


https://www.sky.com/manage/bill/future

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