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Discussion topic: Double payment

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Avatar for Sarahkr1
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This message was authored by: Sarahkr1

Message posted on ‎02 Jan 2025 10:30 AM

Double payment

Hi,

 

id like more info on why I've been charged double this month when I've never missed a payment 

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎02 Jan 2025 10:32 AM

Re: Double payment

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sarahkr1  if both charges cover the same billing period then you will need to call sky on 150 to discuss the charges. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎02 Jan 2025 12:01 PM

Re: Double payment

Posted by a Superuser, not a Sky employee. Find out more

@Sarahkr1 

Have you made a manual payment ?

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